01
Challenge
Our scope addresses a manufacturing organization’s transition from an on-premises Cisco phone system to cloud calling while retaining compatible physical phones and planning emergency-call routing.
02
Approach
Our migration scope combines discovery and call-flow workshops with Control Hub provisioning, identity and SSO integration, and local-gateway coexistence where required. The plan covers telephone-number porting to cloud PSTN, conversion of compatible phones to MPP firmware, workspace provisioning, auto attendants, hunt groups, and location-specific E911 addressing and alerts. Separate maintenance windows support phased migration and validation.
- 01
Discover & provision
- 02
Convert phones & port numbers
- 03
Validate & hand over
03
Documented scope
Our supplied statement of work defines design and migration plans, production-readiness checks, as-built documentation, administrator training, train-the-trainer sessions, and post-go-live support. The device figures are scope limits, not verified completion totals; the statement of work does not confirm final migration results.
Client, carrier, and city names are withheld for privacy and security.